Refund policy
Return Policy
We do not accept any returns for customer reasons except for defective or incorrectly shipped items. Please check the contents of your order carefully before placing your order.
*The actual color and appearance of the product may differ depending on the monitor and settings used for the images shown on the site. In that case, it will be at the convenience of the customer, so we ask for your understanding in advance.
Please contact us by phone or e-mail within one week in case of defective products or incorrect delivery.
We do not accept returns in the following cases, so please check the product immediately upon arrival
Items that have been in our warehouse for more than 1 week after arrival
Items that have been used, altered, washed, or cleaned
Merchandise with tags, labels, or accessories detached or lost
Merchandise that has smells, stains, or scratches that are different from the original condition at the time of shipping
Products for which the sealed package has been opened.
Return shipping charges
In the case of defective or incorrectly shipped items, we will bear the shipping costs.
Defective products
We inspect all items before shipping, but if you receive a defective item, please contact us by phone or email within one week of receiving the item.
We do not accept any returns for customer reasons except for defective or incorrectly shipped items. Please check the contents of your order carefully before placing your order.
*The actual color and appearance of the product may differ depending on the monitor and settings used for the images shown on the site. In that case, it will be at the convenience of the customer, so we ask for your understanding in advance.
Please contact us by phone or e-mail within one week in case of defective products or incorrect delivery.
We do not accept returns in the following cases, so please check the product immediately upon arrival
Items that have been in our warehouse for more than 1 week after arrival
Items that have been used, altered, washed, or cleaned
Merchandise with tags, labels, or accessories detached or lost
Merchandise that has smells, stains, or scratches that are different from the original condition at the time of shipping
Products for which the sealed package has been opened.
Return shipping charges
In the case of defective or incorrectly shipped items, we will bear the shipping costs.
Defective products
We inspect all items before shipping, but if you receive a defective item, please contact us by phone or email within one week of receiving the item.